Typical workflow
- Enquiry capture and categorization.
- Appointment follow-up and reminders.
- Recall lists and reactivation.
- Missed-enquiry review.
- Simple operational reporting.
Clinics • Enquiry & Recall Operations
Turn clinic enquiries and recalls into a consistent operating workflow.
LASETA structures how enquiries are captured, followed up, scheduled and reported so teams can reduce missed responses and forgotten recall opportunities.
Safeguards
- No medical advice is generated by the workflow.
- Sensitive information should be minimized to what the clinic genuinely needs.
- The workflow supports staff operations; clinical decisions remain with qualified professionals.